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Customer care is available by emailing help@winelibrary.com
You must be 21 years of age to purchase alcoholic beverages from this site.
Upon finalizing your sale over the web, you are certifying that you are of legal drinking age. In many states falsifying this information is a crime.
All phone orders must certify that they are and whoever is signing for the receipt of the order is 21 yrs. of age. Falsifying any information via phone is a crime under the penalty of perjury.
Cancellation of orders will result in a 25% restocking fee. If you would like to return all or part of your order, give us a call at 973-376-0005 or email info@winelibrary.com. We will do anything possible to make your wine buying experience the best.
You must be 21 years of age or older to purchase wine from Wine Library.com. All packages sent out by Wine Library.com require a signature upon delivery. It is highly recommended that you provide us with a business shipping address for best service. Customer comments on their order such as "Please leave on back porch" or "Please leave at front door" will be ignored! We will not be able to refund any shipping charges if your package comes back to us because there was no adult to sign for the wine!
Wine Library.com is committed to 110% customer satisfaction! If there is any problem with your order, we want to hear about it. Please note, any problems with the receipt of your package must be called in to us within 30 days of the delivery date! If you suspect the bottle is bad, please just put the cork back in the wine leaving the contents of the wine in the bottle. We can't take back any empty bottles. If you find any errors regarding type of wine and vintage, please call our order department (888) 980-WINE (9463) or send an e-mail to help@winelibrary.com right away. Wine Library.com will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you. For this reason, it is vital that you let us know of any error immediatly to ensure the fastest delivery of your new shipment. If you wish to return your wine for any other reason you may do so. Please re-pack the wine and send it to "The Wine Library, Attn: Returns, 586 Morris Ave, Springfield, NJ 07081". Please include a copy of the original sales receipt with the package. Please note: All returns are subject to a 25% restocking fee.
Title to, and ownership of, all wine passes from Wine Library to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the shipping of it from New Jersey to his/her home state. By arranging for transportation of the wine via common carrier, Wine Library is providing a service to, and acting on behalf of the purchaser. You will be billed for this service. By utilizing this service from Wine Library, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.
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We can not ship to these states:
AL, AK, AR, DE, HI, IL, KY, MA, MI, MS, ND, OK, RI, SD, TX, UT, VT